Shipping & Returns
🚚 Delivery
Free delivery on all orders in Ivory Coast.
Delivery time: 7 to 15 business days after order confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information.
↩️ Returns & Refunds
You have 7 days after receiving your order to contact us in case of any issues.
Returns are only accepted for defective items or items not conforming to the order.
To initiate a return, please contact us:
- 📧 Email: info@esteemuniverse.com
- 📱 WhatsApp: +225 0720181621
❓ Questions?
Our team is available Monday to Saturday, from 8 AM to 6 PM to assist you.